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Micro-training: Foundations — 65% complete
Shared Decision Making
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Understanding What Matters
Practical Tools — 40% complete
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Your integrated neighbourhood team
INTs bring together people from across health, care, and the community. Tap any role to find out what they do and how you connect with them.
You are the person-centred core of the neighbourhood team. Your role is to understand what matters most to the people you work with and connect them to the right support — clinical, community, or personal.
AlongsideYou is built specifically for you.
Your clinical lead provides medical oversight and direction for the neighbourhood team. They are the bridge between primary care and the wider INT.
How you connect: regular case discussions, shared care planning, and knowing when to escalate clinical concerns.
District nurses provide community nursing care for people with complex health needs at home. They often know the people you support better than anyone.
How you connect: shared caseloads, joint home visits, and coordinating care around what the person needs at home.
Social workers focus on safeguarding, care assessments, and connecting people to statutory and community support. They bring a rights-based, whole-person perspective.
How you connect: joint assessment, safeguarding referrals, and working together on people with complex social and health needs.
Mental health practitioners support people with mental health needs in the community. They are increasingly embedded within primary care and neighbourhood teams.
How you connect: shared referrals, joint working on people presenting with mental and physical health needs, and knowing your local pathways.
VCSE organisations provide community assets, peer support, and services that statutory teams cannot. They are an essential part of the neighbourhood health offer.
How you connect: social prescribing referrals, community asset mapping, and building relationships with local organisations your patients and clients can access.
The INT coordinator keeps the neighbourhood team connected and functioning. They manage governance, communications, and the day-to-day running of the team.
How you connect: team meetings, shared caseload reviews, and understanding the wider INT structure you are part of.
Locality integration managers provide strategic leadership for neighbourhood working across a defined area. They are accountable for how the INT functions as a whole.
How you connect: understanding what they need from your role, feeding in your experience from practice, and knowing who to escalate to.
Allied health professionals including physiotherapists, occupational therapists, and others bring specialist rehabilitation and enablement skills to the neighbourhood team.
How you connect: shared referrals for people with physical or functional needs, and understanding what each AHP can and cannot offer in your area.
Companion Themes
Support for different moments in practice. Each area contains structured reflection, micro-learning, practical tools, and Try This prompts.
Person-Centred Conversations
How do I really listen and respond, without rushing to fix things?
Understanding What Matters
What's really important to this person right now — and how do I find out?
When There's No Clear Answer
How do I hold uncertainty well, without retreating into solutions?
Shared Decision Making
How do we decide together, not for — even when time is short?
Supporting Confidence & Self-Management
How do I build on what someone already knows and can do?
Power, Voice, and Choice
How do I make sure the person feels genuinely heard and in control?
How to Make Every Contact Count
How do I make even a brief interaction feel purposeful and connected?
When Conversations Feel Charged
How do I stay present and helpful when things feel difficult or tense?
Navigating Systems and Services
How do I help someone find their way without losing sight of what they need?
The Neighbourhood Shift
How do I find my footing when the way we work is changing around me?
"What do you think the person in that conversation most needed from you in that moment — and how close did you get to meeting that?"
People know themselves best. Your role is to help them access and articulate that knowledge, not to add to it.
Silence is not awkward — it's often where the most important things are being worked out. Get comfortable with a pause.
Being heard is, for many people, genuinely rare. The experience of being listened to well can itself be therapeutic.
You don't have to have the answer. "I'm not sure, but let's think about this together" is a valid and powerful response.
Every conversation is different. The frameworks are starting points — your judgement and attunement matter more.
Personalised care is not a technique. It's an orientation — a way of seeing the person first, the problem second.
Reflect on Practice
Use this space to make sense of a conversation or situation from your work. Reflection helps you notice patterns, build confidence, and identify what you'd do differently.
About this reflection
Going deeper
"You mentioned noticing something about the conversation. What do you think that tells you about what the person needed — and how did your response land for them?"
PCA Programmes
Learning and development opportunities from the Person Centred Academy — aligned to your practice.
Practical Tools
Select a Companion Theme to see its tools. Click any tool to download.
Community
A space to share what's working, ask questions, and learn from others doing the same work.
Settings
Manage your account, preferences, and notifications.
My Journey
Your CPD log, badges, and progress across all Companion Themes.